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White-label voice — your brand, our infrastructure

Sign on as a reseller, get a portal under your branding, set your margin, and onboard your customers. We handle the carrier relationships, billing engine, fraud control, and infrastructure. You handle sales, support, and the relationship.

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Your branding

Custom domain, your logo, your colors, your support contact details. Customers see your name, not ours. The Callivex layer is invisible to your end users.

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Your margin

Set a global markup or per-rate-plan markups. Different margins for different customer tiers. Update them at any time; new rates apply on the next call.

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Your customers

Create sub-accounts, set channel and CPS caps, top up balances, generate trunk credentials. Real-time visibility on call volume, ASR, spend.

Three pricing layers, composed automatically

Wholesale cost (Callivex) at the bottom. Your platform margin in the middle. Sub-resellers (if you have them) on top. Every CDR is rated per second, every wallet is debited in real time, and the margin split lands in each party's account immediately.

  • Cost. What you pay Callivex per minute of each destination
  • Your selling rate. Cost + your markup percent (set per plan)
  • Sub-reseller rate (optional). Your selling rate + their markup
  • Per-sub-account override available for big customers
  • Automatic re-pricing when wholesale rates update
# Sample stack — UK Mobile destination Wholesale (Callivex): €0.04200 / min Your platform markup: +25% Your selling rate: €0.05250 / min Sub-reseller markup: +20% Sub-reseller rate: €0.06300 / min End-customer rate: €0.06300 / min # Per-second CDR — 47s call End-customer charged: €0.04935 Sub-reseller earns: €0.00822 You earn: €0.00822 Callivex receives: €0.03291
# Reseller dashboard — typical view Wallet: €4,182.43 Sub-accounts: 38 active · 4 suspended Active calls (now): 127 Today: 8,412 calls · 14,318 mins Today spend: €874.21 Today margin: €174.84 MTD margin: €4,217.09 # Top destinations today UK · Mobile 2,418 mins €121.40 DE · Landline 1,902 mins €76.08 FR · Landline 1,184 mins €47.36 ES · Mobile 938 mins €56.28

Operate everything from a browser, not a config file

Resellers run their business from the portal. Onboard a customer, set their cap, top up their balance, see their CDRs, suspend a fraud risk, generate a trunk bundle — all from the dashboard. No tickets to us.

  • Sub-account create / edit / suspend / close
  • Per-sub-account: balance, channel cap, CPS, IP whitelist, codec list
  • Top-up flow with audit trail; balance history per sub-account
  • Trunk bundle generator: ready-to-paste Asterisk / FreeSWITCH / 3CX configs
  • Real-time CDRs, ASR/ACD per route, spend reports
  • Per-customer rate sheets with custom markup

Caps that actually stop runaway spend

Toll fraud is the number-one way new resellers lose money. We give you the controls; you set the rules. Defaults are conservative — premium-rate destinations are blocked unless you opt the customer in.

  • Per-sub-account simultaneous-channel caps (hard SBC enforcement)
  • Per-sub-account CPS caps with leaky bucket
  • Hourly and daily spend ceilings — auto-suspend at threshold
  • Premium-rate (high-cost) destinations blocked by default
  • Country allow/deny lists per sub-account
  • Velocity anomaly detection — alerts on sudden CPS or destination shift
  • One-click suspend any sub-account from the dashboard
# Sub-account caps — sample defaults Channels: 50 simultaneous CPS: 5 calls/sec Hourly spend cap: €100 → auto-suspend Daily spend cap: €500 → auto-suspend Allowed countries: EU + UK + US (allowlist) Premium-rate: blocked (opt-in only) Codec restriction: PCMA, G729 only # Triggers in last 24h 14:22 CPS burst → throttle 200ms 03:11 Spend cap hit → auto-suspend

How the program works

Becoming a reseller is a deliberate process — not a self-serve signup.

  1. Application + KYC. Legal entity, beneficial owner, projected traffic mix and volumes. We're a regulated wholesaler; we don't onboard pseudonyms.
  2. Commercial discussion. Your destinations, projected volume, payment terms. We agree a wholesale rate plan and your default markup tier.
  3. Portal provisioning. Reseller account created, custom domain mapped, branding applied. You receive admin access to your sub-account fabric.
  4. Test sub-account. First sub-account is a test customer at €25 starter credit. You verify your end-to-end flow before onboarding paying customers.
  5. Production. Onboard customers at your own pace. We do not bill per-customer; you settle wholesale with us monthly (or in advance for prepaid resellers).
  6. Account management. Quarterly route review, monthly billing reconciliation, named technical contact for escalations.

Apply for the reseller program.

Tell us about your business and projected volumes. We'll come back with a plan within two business days.

Apply now →